Privacy Policy

Last updated: 22 July 2026

This Privacy Policy explains how GST Reply AI ("we", "us", "our"), operating the website gstreplyai.com, collects, uses, and protects your information when you use our GST notice reply drafting service (the "Service"). By using the Service, you agree to this policy.

GST Reply AI is a software tool that generates draft replies to GST notices. We are not a law firm or a firm of Chartered Accountants, and using the Service does not create any professional advisory relationship. All generated replies are drafts intended for review by a qualified professional before submission.

1. Information We Collect

GST notice content you upload or enter: details such as notice type, reference number, GSTIN, tax period, officer details, demand amount, and any description you provide. We use this solely to generate your reply.
Payment information: when you pay, the transaction is processed by our payment gateway, Razorpay. We do not store your card, UPI, or bank details on our servers — Razorpay handles payment data under its own security standards.
Contact details: your email address if you email us or apply for a CA firm trial.
Usage data: basic analytics (via Google Analytics) such as pages visited and device type, used to improve the Service.

2. How We Use Your Information

To generate and deliver your GST notice reply.
To process payments and provide refunds.
To activate and manage CA firm trial accounts.
To respond to your support or refund requests.
To maintain, secure, and improve the Service.

3. What We Do Not Do

We do not sell, rent, or trade your personal information or the contents of your GST notices to third parties. We do not use your notice content for any purpose other than generating your reply and operating the Service.

4. Third-Party Services

We rely on trusted third-party providers to operate: Razorpay (payments), Vercel (hosting), Google Analytics (usage analytics), and AI processing to generate replies. These providers process data only as needed to deliver their function and under their own privacy terms.

5. Data Retention

Notice content is processed to generate your reply and is not retained longer than necessary to provide the Service and support. Transaction records may be retained as required for accounting and legal compliance.

6. Data Security

We use industry-standard measures to protect your data, including encrypted connections (HTTPS). No method of transmission over the internet is 100% secure, but we take reasonable steps to safeguard your information.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by emailing us. We will respond within a reasonable time.

8. Children

The Service is intended for businesses and professionals and is not directed at anyone under 18.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the latest version.

10. Contact

For any privacy questions or data requests, email cocomelon185@gmail.com. See also our Contact page.